- Assigned to oversee IT infrastructure across the Eastern US region — a massive scope encompassing multiple client environments, networks, and endpoints.
- Manage and optimize cloud networking via Meraki and UniFi, deploying and troubleshooting enterprise-grade Wi-Fi, switching, SD-WAN, and firewall infrastructure at scale.
- Operate Araknis for remote monitoring, patch management, and IT service delivery across distributed client sites.
- Lead incident response, change management, and proactive infrastructure hardening for multi-tenant environments.
- Drive automation and scripting to reduce toil and standardize operations across diverse client stacks.
Infrastructure, Systems, and Security Administrator
Building resilient hybrid networks that stay fast, secure, and visible.
Forward-thinking technologist with over a decade of hands-on experience across Microsoft 365, Azure, Meraki, UniFi, VMware, FortiGate, Araknis, and ERP ecosystems. I thrive at the intersection of networking, cloud, and security—designing reliable environments, unifying acquisitions, and keeping systems operational around the clock.
Sites supported
18+
Enterprise and multi-client MSP region coverage across the Eastern US.
Cloud footprint
Azure, Meraki & UniFi
End-to-end ownership of identity, endpoints, networking, mail, and virtual infrastructure.
Years in the field
12+
From telecom and field service to enterprise systems and MSP leadership.
Professional Summary
Obsessed with reliability, visibility, and security across complex networks.
Adept at designing and operating hybrid environments that balance cloud velocity with on-premises control. I integrate Azure, Microsoft 365, Meraki, UniFi, VMware, Fortinet, and Araknis ecosystems; automate repeatable work; and guide stakeholders through modernization with measurable uptime and security gains.
- Hybrid identity and endpoint management (Intune + AD Sync)
- Network design: VNETs, IPSec, BGP, SASE, Meraki, UniFi, FortiGate
- IT service management: Araknis, remote monitoring, and multi-client delivery
- Cloud migration and acquisition network integration
- Security standards, patching cadence, and zero-trust principles
- ERP stewardship (Prophet 21) with surrounding services
- Jira Service Management for project governance
Experience
Hands-on ownership across networking, virtualization, cloud, and business systems.
- Primary owner for Windows systems, scripting, Azure/M365 platforms, Nutanix, VMware, FortiGate firewalls, and SASE supporting 18 locations.
- Operate and tune hybrid cloud infrastructure for performance, availability, and security.
- Design cloud networking (VNETs, IPSec tunnels, BGP, routing) aligned to current and future needs.
- Lead migrations from on-premises to Azure or other clouds with zero disruption to network services.
- Integrate and unify networks during acquisitions while protecting posture and uptime.
- Administer endpoints via hybrid AD and cloud management, building policies that scale.
- Guide cybersecurity standards leveraging FortiGate capabilities and best practices.
- Administer and enhance M365 services (Exchange, SharePoint, Teams) to elevate collaboration.
- Provide project leadership via Jira Service Management to align delivery with strategy.
- Owned SQL and image databases, VoIP, Office 365, Veeam B&R, Active Directory, and certificate management with consistent uptime.
- Migrated the organization to M365, built a secure Linux-based SMTP relay, and launched Power BI for visibility into remote vending operations.
- Improved security posture via access controls, patch cadence, and proactive monitoring.
- Directed inventory and maintenance for vending equipment across the Southeast.
- Continued as the specialized IT lead post-acquisition, integrating into Stellar operations.
- Installed low-voltage data lines in commercial environments and maintained vending, traffic control, and ATM systems.
- Managed schedules and on-site troubleshooting across diverse environments.
- Delivered on-site technical expertise for network/service issues with rapid resolution.
- Performed installations and repairs to maintain service quality and customer satisfaction.
- Troubleshot complex telecom problems to minimize downtime.
Expertise
Technical depth across cloud, networking, security, automation, and operations.
Cloud & Infrastructure
- Meraki (SD-WAN, Wi-Fi, Switching, MX, MS, MV)
- UniFi (enterprise-grade networking, controller, access points)
- Araknis (remote monitoring, patch management, ITSM)
- Azure (VMs, networking, identity), Microsoft 365, Exchange Online, SharePoint, Teams
- Nutanix and VMware vSphere administration
- Hybrid AD with Intune for device and app management
- Disaster recovery planning with Veeam B&R
Networking & Security
- VNETs, BGP, IPSec, routing, Meraki SD-WAN, UniFi, FortiGate firewalls, SASE
- LAN/WAN design, DHCP, DNS, TCP/IP, VPN access, SD-WAN deployment
- Network monitoring and hardening across sites
- VoIP services and QoS tuning
Automation & Ops
- PowerShell, Bash, and Python scripting to remove toil
- Jira Service Management for project tracking
- SQL Server administration, reporting, and Crystal Reports
- Endpoint lifecycle, imaging, and asset management
Collaboration & Support
- Executive and field support with customer-first mindset
- Training, documentation, and user enablement
- Cross-team coordination during migrations and cutovers
- Hands-on installation and low-voltage cabling
MerakiUniFiAraknisVMwareNetworkingTroubleshootingRemote AccessDHCPPowerShellBashPythonIT SupportNetwork MonitoringActive DirectoryLANWANNetwork AdministrationMobile DevicesEquipment RepairNetwork SupportLinuxSQLDNSEthernetTelecommunicationsTCP/IPDisaster RecoverySystem AdministrationVPNSD-WANFirewallFortiGate
Credentials
Certifications, courses, and recognition that back up delivery.
Certifications & Courses
Recognition
- Charter Distinction Award — May 2017
- Charter Appreciation Award (multiple) — Jan 2017
Education
Maryville High School — Maryville, TN (Aug 2004 - May 2009)
Highlights
Moments that reflect quality, consistency, and service.
Charter Distinction Award
Annual award granted to a single individual for exceptional performance and dedication; included a $2,000 bonus.
Charter Appreciation Awards
Earned multiple times for continually going above and beyond in field service and customer experience.
Games
Custom HTML5 games built from scratch — because why not?
💚 Neon Collector
Catch the green circles, avoid the red triangles. Challenge your reflexes!
Get in Touch
Ready for resilient infrastructure, faster migrations, and secure growth.